This policy explains what personal information VIP Numbers Portal collects when you use this website, how it is used, and the choices you have.
Information we collect
- Account details: name, email address, mobile and WhatsApp number.
- Order details: the numbers you book or pre-book, city, state, pincode and delivery addresses.
- Enquiries you send through our forms, such as special requirements or reseller applications.
- Basic technical data such as browser type and pages visited, used to keep the site secure and working.
Card and bank details are entered on our payment partner's secure page. We do not store them.
How we use your information
- To create and manage your account and log you in with OTP.
- To process bookings, payments, porting codes (UPC) and SIM delivery.
- To contact you about your orders, enquiries and support requests.
- To prevent fraud and meet legal and regulatory requirements.
Sharing your information
We share information only where needed to provide the service: with payment partners, telecom operators and their stores for porting and activation, and delivery partners for SIM home delivery. We do not sell your personal information.
Data security and retention
We use reasonable technical and organisational measures to protect your information, and keep it only as long as needed for the purposes above or as required by law.
Your choices
You can review and update your profile and addresses from your account at any time. To ask for a copy of your data or for it to be deleted, please contact us.
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.
Last updated: 19 Oct 2026